Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter. Delete any printer entry or any entry which says “Unknown device”. Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise.Then from the device manager list, check the entries under “Printer” – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device".Once in device manager, click on the view tab in the top & choose “Show hidden devices”.Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu.Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.Go to Control panel – Programs and feature – Select all the HP printer entries and uninstall them.Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.įirst, unplug the USB cable from the printer if present.
I understand you would like to reinstall the printer on your computer and also update the printer firmware.
Notebook Hardware and Upgrade Questions.
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